What You'll Learn

In this course, Miguel Serrano, CPA, CLDP - Director of Training & Development of The Back Room Outsourced Professionals, serves as your subject matter expert who will guide you in upgrading your communication skills as a professional in the offshoring industry, covering the following topics:

  • Communication Benchmarking

  • Communication and Culture

  • O.A.R.B.E.D. Mentality

  • The Back Room Fundamentals

Course Content

    1. Introduction

    2. Learning Content

    1. Knowledge Check

    2. Feedback

    3. Before You Go

About this course

  • Free
  • 5 lessons
  • 2.5 hours of video content

What Our Students Say

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